With the rise of online car purchases and cross-country relocations, the demand for vehicle transport services in 2025 is at an all-time high. Whether you’re moving, buying a car from another state, or shipping a vehicle for any reason, choosing the right car shipping company is essential.
But with so many options available, how do you find a company that’s reliable, affordable, and provides top-notch service? By focusing on key factors like licensing, reputation, pricing transparency, and customer service, you can make an informed decision and avoid potential pitfalls. Here’s what you need to know when selecting a car shipping company in 2025.
1. Research and Compare Shipping Companies
Start by researching multiple car shipping companies online. Look at reviews on Google, Trustpilot, and the Better Business Bureau (BBB) to get an idea of their reputation. A company with consistently positive feedback and minimal complaints is a good indicator of reliability.
Key things to check:
- Years in business – Established companies usually have more experience and resources.
- Customer reviews – Read feedback from real customers to spot any recurring issues.
- Complaint resolution – See how they handle negative reviews and customer concerns.
Using modern comparison websites and AI-powered shipping platforms can help you quickly compare prices, services, and customer ratings in one place.
2. Verify Licensing and Insurance
A trustworthy car shipping company must be licensed and insured. In the U.S., check if the company is registered with the Federal Motor Carrier Safety Administration (FMCSA) and has a valid Department of Transportation (DOT) number. You can look up these details on the FMCSA website to confirm their legitimacy.
Insurance Tips:
- Ask for a copy of the company’s insurance certificate.
- Ensure their coverage protects your vehicle against damage during transit.
- If needed, ask about additional coverage options for extra peace of mind.
A company that hesitates to provide licensing or insurance details is a red flag—avoid them.
3. Experience and Industry Reputation Matter
A company that has been in business for several years is likely to have a proven track record of reliable service. Look for shipping providers with specialized experience in transporting your type of vehicle, whether it’s a standard sedan, luxury car, motorcycle, or heavy-duty truck.
Why experience matters in 2025:
- Experienced companies have better logistics networks and more efficient routes.
- They handle unexpected issues like weather delays or road closures more effectively.
- They are more likely to have professional, well-trained drivers.
4. Beware of Unrealistically Low Prices
Everyone wants the best deal, but if a quote seems too good to be true, it probably is. Some companies lure customers in with extremely low rates, only to tack on hidden fees later or compromise on service quality.
Tips for pricing transparency:
- Request a detailed quote that includes all charges—no hidden fees.
- Be cautious of companies that don’t clearly explain their pricing breakdown.
- Compare multiple quotes to understand the industry’s average pricing.
Instead of focusing only on cost, evaluate the value you’re getting—safe, timely delivery and excellent customer service are worth paying a bit more for.
5. Inspect and Document Your Vehicle Before Shipping
Before your car is loaded onto the carrier, conduct a thorough inspection to avoid disputes over damage claims.
Checklist for vehicle inspection:
- Wash your car—dirt can hide dents and scratches.
- Take high-resolution photos from multiple angles.
- Record any pre-existing damage in writing.
- Ensure the shipping company provides an official condition report.
By having visual and written proof of your car’s condition, you’ll be better protected in case of any disputes.
6. Choose the Right Delivery Method and Timeline
Car shipping companies offer different transport and delivery options that can impact pricing and convenience.
Types of transport:
- Open Transport: The most cost-effective option, suitable for standard vehicles.
- Enclosed Transport: Provides added protection from weather and road debris, ideal for high-value cars.
Delivery options:
- Door-to-Door Service: The most convenient option, but usually costs more.
- Terminal-to-Terminal Shipping: Requires you to drop off and pick up your car at a designated location—cheaper but less convenient.
In 2025, AI-powered logistics systems are making scheduling more flexible, so be sure to ask about off-peak discounts and estimated delivery times.
7. Customer Service and Communication are Key
Great customer service sets the best car shipping companies apart from the rest. Look for companies that offer:
- 24/7 customer support – You should be able to reach someone at any time.
- Real-time GPS tracking – Many companies now offer live tracking so you can monitor your car’s location.
- Regular updates – The company should provide status updates via email, phone, or SMS.
Red flags to watch for:
- Slow response times or vague answers to questions.
- Unwillingness to provide tracking or shipment details.
- Poor handling of customer complaints in reviews.
A reliable shipping company should prioritize communication, making the process stress-free from start to finish.
Final Thoughts: How to Make the Best Choice in 2025
By following these expert tips, you can confidently choose a car shipping company that is reliable, transparent, and experienced. Remember to:
- Compare multiple companies and read reviews.
- Verify their licensing and insurance.
- Choose experience and reputation over low prices.
- Get a detailed quote to avoid hidden fees.
- Inspect and document your vehicle before shipping.
- Select the right transport method and delivery timeline.
- Prioritize great customer service and real-time tracking.
With advancements in technology and AI-powered logistics, car shipping in 2025 is more efficient than ever. By doing your due diligence, you can ensure a smooth and hassle-free shipping experience—getting your vehicle to its destination safely and at the best possible price.
